Midland Marble has had some wonderful relationships with their customers over the years. Here’s what our customers have to say about the service that Midland Marble provides.:
Had granite countertops installed for a new home bar. Your folks were great. Miles Erlewine and Jordan Stahr did a fantastic job on the install.They were very conscientious and made sure my cabinets were level. Also did a great job with the clean up when the job was finished.
I also want to say thanks to Linsey Kohout. This was our first ever purchase of granite and she was outstanding informing us on the installation process! – Craig & SuChing S.
Everything is going great and all the workers have been fabulous. I especially was impressed with Ted, the tear out guy. He went above and beyond, and did an excellent job. Thanks! – Abby F.
I am writing to let you know about the wonderful experience we have had with Midland Marble and Granite and especially with your Sales and Design Consultant, Kelsey Pedersen. My family and I built a new home and moved in during the summer of 2011. During that building process, we had the opportunity to work with many vendors. After living in our home for only eight weeks, an upstairs toilet tank cracked causing about $26,000 damage! Again, we worked with vendors on the repairs. Now we are doing a basement finish, acting as our own general contractor. I can say, without a doubt, Kelsey has been the most professional of everyone we have encountered.
She was pleasant and welcoming when we initially stopped by your Lenexa office. She was prompt in responding to us. She provided several different preliminary quotes for various granites that we liked. She then worked within our budget, suggesting granite that would work for us. She arranged and accompanied staff when they came to do measurements. She worked with us to schedule the install and when we did not have the brackets for the upper granite when the installers came, she again accompanied the installers when we could not get home to let them in. She even left us a personal note saying that she hoped we enjoyed our basement when it was all finished! We are thrilled with our beautiful granite bar and vanity.
All in all, Kelsey was delightful, helpful, and very professional! As a person who hires and trains staff, I feel that you have a wonderful consultant on your team. Kelsey is the best! – Dianna M.
I just purchased granite from your company, and want to let you know about your installation. Keith & Jordon arrived on, they were very personal, but mostly they did an excellent job installing the granite. Your product is only as good as the installation. There was a problem with my faucet and they both made sure it would fit and look good. They worked very hard!!! Your company is successful because of peole like Keith & Jordan and I do hope you make sure they are aware of it. In fact, in the future, we are getting more granite for our 4 bathrooms and I will request Keith & Jordan for the job! They are very professional. Thanks you! – Joe & Maria J.
This is a letter of appreciation for your entire team, who in 2 weeks transformed our kitchen, foyer, fireplace and rugs. Beginning with Julie who made constructive suggestions about tile, marble, and design to Nate who did all of the tile and marble installation. We couldn’t be more pleased. All your workers were courteous, on time craftsmen. All cleaned up and demonstrated a genuine concern about doing the job right. After hearing so many horror stories faced by others renovating their kitchen, we were amazed at how smoothly the job went. Workers coordinated and the final result is spectacular. Thanks Again – Carol & Jerry M.
I am writing to inform you of my complete satisfaction with the professional and quality service that I received when Mr. Jake S. installed my marble counter tops in Mid-November 2009. Mr. S. is an asset to your company. I am requesting that a copy of this letter be placed in his personnel file. Thank you and staff for your excellent service and consideration in this manner. – Patricia F.
I recently had Granite countertops, and kitchen backsplash tile installed by your company. I wanted to write and tell you how pleased I am with the finished product. I also wanted to say that working with your company has been outstanding and a pleasure. Everyone that worked on my kitchen project was professional, on time and knowledgable. I will definitely use MMG again for future projects, and will definitely recommend you to others. – Kelly L.
I would like to acknowledge the efforts of one of your employees, Clint C.. Clint was the tile installer for our recent home bath remodling project contracted to Midland. My wife, Janet and I agrees that the quality of his work was exceptional, and in addition, he exhibited excellent customer service skills by being polite, professional and courteous. Clint was also accommodating by offering to alter his start time each day to meet our work schedules and he worked tirelessly to complete the project on time.
This is the second home project we have used Midland, and with individuals like Clint we will continue to consider Midland for our future business. – David H.
In July, we had Midland remodel our kitchen (replace countertops and back splash, install new sink, fix and add some lighting). Two years ago we had Midland redo our master bath, We are ‘return customers’ because the original job an we were not disappointed this time.
As before, Jeff W. was excellent with both the tear-out and coordinating the finished product. Jeremy (his helper) did a great job with the installation of granite and Nate did a remarkable job with the installation of the tile (he perfectly created on the wall what was in our minds). Tanya followed the progress every step of the way and was always helpful.
I’m sure that we could have gotten the remodel done a little cheaper somewhere else, but I don’t think the process would have gone so smoothly or turned out so well. Experience and professionalism do make a difference. – Judy T.
We can’t thank you know for all of the hard work you did in order to get our kitchen finished in time for our son’s birthday party. It was finished just in the time for the arrival of our first guests. We are thrilled with the upgrades to our kitchen. It is amazing what the new granite countertops and tile backsplash does for the appearance of our kitchen. I have to admin that I was very hesitant about the black sink selection, but it was the best choice. I absolutely love it. – Mandy and Erik S.
I always feel at ease when I see Jordan on our jobs. He is a nice young man to work with and a very meticulous craftsman. Just the type of man I like on our jobs. What a team !!
-Charles Ward, Ward Kitchens
I really love the look and will be totally pleased next week when the faux painter works her magic and finishes the room. Thank you so much for your effort to work with us! We’ve had Midland twice, once in our kitchen and now this bathroom, and I must say your company has come through with flying colors in both instances. We have been very pleased with every step of the process! We’ll be back! Dennis & Susan R.